All fees must be paid before boarding, grooming or taking your dog to our Veterinarian. We receive payment only with Cash or Interact Email Bank Transfer. We do NOT take personal or company cheques. Payment must be given on or before the day your dog/s are being boarded with no exceptions.
If you are unable to pick up your dog/s on the day that you have booked with us, you will have to pay additional fees for each day afterwords as if you had just started to board with us, unless you have notified us 24 hours in advance of any changes in which your dog would be boarded for an extended period of time. Additional fees must be paid before your dog/s leave our property.
Should you forget to bring your dog/s food on the day of boarding we charge an additional fee of $5.00 per day + GST. This will be added to your fee and must be paid before leaving your dog/s with us. We will then provide the dog food for your dog/s. We feed our dogs “NOW” & “ACANA” brand dog food.
Day charge includes day of drop off & pickup, regardless of the time of drop off/pick up.
Boarding $24.00/day for one dog (if boarding 2 or more dogs, then $19.00 for the second or more dog). + GST
If boarding between 7 days to 14 days, $23.00/day for one dog (if boarding 2 or more dogs, then $19.00 for the second or more dog). + GST
If boarding between 15 days and 29 days $22.00/day for one dog (if boarding 2 or more dogs, then $18.00 for the second or more dog). + GST
If boarding 30 days or longer $21.00/day for one dog (if boarding 2 or more dogs, then $18.00 for the second or more dog). + GST
There is an extra $5.00 per day when boarding non neutered males that are over the age of 7 months. We also charge an additional $5.00 per day for females in heat. This extra charge is not discounted or negotiable. + GST
Before boarding your dog/s, the dog/s must meet us & we have the right to refuse to board any breed of dog. We also must see proof (Veterinarian certified record) of your dog/s updated Immunizations (Distemper, Hepatitis (CAV-2), Parainfluenza, Parvovirus, Bordetella (Kennel Cough) and Rabies) and deworming must be up to date as well. Failure to show proof of updated Immunization or deworming will result in us not boarding your dog/s. You also must supply your dogs own dog food. Your dogs toys and bedding is optional.
In regards to Veterinarian fees, should you know in advance the type of service required our Veterinarian will estimate the fee before your consent is given. For more information about our Veterinarian fees you can visit our Veterinarian Services page. Costs for our Grooming is on our Grooming Services Page.
Booking Boarding during Peak Seasons periods include: July, August, Easter and Christmas. During this period of time you must book no less then two weeks in advance.
If you have any questions please feel free to contact us by phone or email.